tag:blogger.com,1999:blog-1054533690634717239.post2124387376080657289..comments2023-08-24T22:25:43.304-03:00Comments on Nicky'S Nails'N Stuff: Real Crappy Customer ServiceAnonymoushttp://www.blogger.com/profile/07228768962684161408noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-1054533690634717239.post-12205394750265097592011-03-03T10:17:01.554-04:002011-03-03T10:17:01.554-04:00Hi Amanda, Thanks for leaving me a comment.I total...Hi Amanda, Thanks for leaving me a comment.I totally understand how you are feeling. Personally I never did order from them due to the way I was treated so I am not sure how long the delivery to Canada actually is. I always order my konad stuff from http://www.wowsocool.com. They always send out my stuff within one business day of ordering and I have always gotten in between two to three weeks. It really isn't a long time for the free shipping cost.If I were you though I would send them an email just to make sure of the shipping date, see what sort of time line they have or guarantee.You spent like 100.00 that was lots of money for a product, you have the right to ask questions and get some assurance from the company.If paypal is an option I always use it, I still use my credit card but I know my product is guaranteed so that gives me security.I have only not received three orders total. Two from HK and one from US since I started ordering online.I don't like ocnailart at all, the manager had three opportunity's to give normal customer service and chose to be a sarcastic asshole.That was there mistake cuz I have purchase 74 of the 83 Konad stamping plates in the past 5 months so I am a very good, consistant and frequent customer. They apparently don't want new customers or repeat business so I go to http://www.wowsocool.com.They do want my business and all they have given me is good customer service that's all I have ever wanted.For the money that we all dish out for the nail addiction we have, we Deserve good service.I am so sorry I can't help you but Please do not be shy about sending emails or calling if you can.You paid the money you get to be assertive and curious bout where your order is.I hope you do get your order, I know how much it SUCKS so bad waiting and waiting for stuff. Here in Canada it just seems to last forever Aye??I have been waiting since Feb 4th for my nail drill from BF-Beauty.com. They are actually sending me a new one with a tracking number this time cuz I got sick of waiting and I am not shy about doing something about it.<br />Thank you for coming by to see me,I wish I could help you.I hope you will drop in again and let me know what happend or how your experience with ocnailart eneded up.Good Luck<br />NickyAnonymoushttps://www.blogger.com/profile/07228768962684161408noreply@blogger.comtag:blogger.com,1999:blog-1054533690634717239.post-53891568518676637092011-03-03T00:43:44.418-04:002011-03-03T00:43:44.418-04:00Hi before reading this I ordered my first Konad or...Hi before reading this I ordered my first Konad order ever and i spent like $100 on plates and special polishes at www.ocnailart.com<br />I ordered it On February 19 and still have not recieved it yet (being sent to Canada btw), do you think I should be worried that something is wrong with my order? Now im nervous that i lost my $100:( Please let me know what you think cuz i trusted this company with my money and it has been well over the 2 weeks they said it would be....ahhhallison_kasstan@yahoo.comnoreply@blogger.comtag:blogger.com,1999:blog-1054533690634717239.post-12617559714113624562010-12-28T23:30:58.160-04:002010-12-28T23:30:58.160-04:00wow! i highly recommend contacting the owner about...wow! i highly recommend contacting the owner about that, i doubt she would condone the way daniel acted.amandahttps://www.blogger.com/profile/15738517929196229971noreply@blogger.comtag:blogger.com,1999:blog-1054533690634717239.post-35324634305341469482010-12-28T19:09:33.802-04:002010-12-28T19:09:33.802-04:00Thanks for sharing your experience with that compa...Thanks for sharing your experience with that company as I like to avoid places like that. Just a thought, if you saved all the emails you might want to contact the owner of the company in case he/she wants to see what their customer service person is doing. Happy New Year!DesertNails8https://www.blogger.com/profile/02931363327562674214noreply@blogger.com